RIGHT OF WITHDRAWAL

1. A customer who is also a Consumer who has concluded a distance contract may withdraw from the contract without stating reasons by submitting an appropriate declaration within 14 days.
2. In the event of withdrawal from the agreement, the Sales Agreement shall be considered unconcluded and the Consumer shall be obliged to return the Product to the Seller or hand it over to a person authorised by the Seller to receive it immediately, but no later than 14 days from the date on which he or she has withdrawn from the agreement, unless the Seller has offered to collect the Product himself. To meet the deadline it is sufficient to send back the Product before its expiry.
3. In the case of withdrawal from the Sales Agreement, the Product should be returned to the address: Womanature Sp. z o. o. ul. Płatowcowa 18, 02-635 Warsaw, NIP: 7011053110. 
4. The Consumer shall be liable for any diminution in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product, unless the Seller has failed to inform the Consumer or the entity referred to in § 10 about the manner and timing of exercising the right of withdrawal and has not provided the Consumer with a model withdrawal form. In order to ascertain the nature, characteristics and functioning of the Products, the Consumer should only handle and inspect the Products in the same manner as he would be able to do so in a stationary shop.
5. The Seller shall reimburse the value of the Product together with the costs of delivery using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of reimbursement which does not involve any costs for the Consumer. Subject to point 7 of this paragraph, the refund shall be made immediately, and at the latest within 14 days of receipt by the Seller of the Seller's statement of withdrawal from the Sales Agreement.
6. If the Consumer has chosen a delivery method for the Product other than the cheapest ordinary delivery method offered by the Shop, the Seller shall not be obliged to reimburse the Consumer the additional costs incurred by the Consumer.
7. If the Seller has not offered to collect the Product from the Consumer itself, the Seller may withhold reimbursement of the payment received from the Consumer until it has received the item back or provided proof of return, whichever event occurs first.
8. A Consumer withdrawing from a Sales Contract, in accordance with point 1 of this paragraph, shall only bear the costs of returning the Product to the Seller.
9. The fourteen-day period within which the Consumer may withdraw from the contract shall be calculated for the contract in the performance of which the Seller delivers the Product being obliged to transfer its ownership - from the day on which the Consumer (or a third person indicated by him/her other than the carrier) took possession of the Product.
10. The right of withdrawal from a distance contract does not apply to the Consumer in the case of a Sales Contract, inter alia, in which the subject of the performance is a non-refabricated product, produced to the Consumer's specifications or serving to meet his/her individual needs.
11. Both the Seller and the Customer have the right to withdraw from the Sales Contract if the other party to the contract fails to fulfil its obligation within a strictly defined period of time.