Privacy policy

Definitions

  1. Administrator (We) - WOMANATURE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. Płatowcowa 18 Warszawa 02-635 Warszawa
  2. Personal data - all information about a natural person identified or identifiable by one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity, including device IP, location data, internet identifier and information collected through cookies and other similar technology.
  3. Policy - this Privacy Policy.
  4. RODO - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
  5. Service - the website operated by us at the following address womanature.co.uk
  6. User (you) - any natural person visiting the Website or using one or more of the services or functionalities described in the Policy

Processing of data in connection with the use of the service

Purposes and legal basis of data processing on the site

Use of the service

  1. We process the personal data of all persons using the Service (including: name, surname, postal address, email address, telephone number, IP address or other identifiers and information collected through cookies or other similar technologies) and who are not registered Users (i.e. persons who do not have a profile on the Service) for the following purposes:
    • the provision of services by electronic means with regard to making available to Users the content collected on the Website - in which case the legal basis for the processing is the necessity of the processing for the performance of the contract (Article 6(1)(b) RODO);
    • analytical and statistical - in which case the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO), consisting of conducting analyses of Users' activities as well as their preferences in order to improve the functionalities used and services provided;
    • possible establishment, investigation or defence of claims - the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO) to protect our rights;
    • marketing (ours and those of our trusted partners), in particular related to the presentation of behavioural advertising - the principles of processing personal data for marketing purposes are described in the "MARKETING" section.
  2. Your activity on the Website, including your personal data, is recorded in system logs. The information collected in the logs is processed primarily for purposes related to the provision of the Services. We also process it for technical, administrative purposes, for the purposes of ensuring the security of the IT system and the management of this system, as well as for analytical and statistical purposes - in this regard, the legal basis for processing is our legitimate interest (Article 6(1)(f) RODO).

Registration on the site

  1. When registering on the Website, you will be asked to provide the data necessary to create and operate your account. In order to facilitate handling, you may provide additional data, thereby giving your consent to its processing. Such data can be deleted at any time. The provision of data marked as mandatory is required in order to set up and operate your account and failure to do so will result in us being unable to set up your account. The provision of other data is voluntary.
  2. Your personal data is processed:
    • in order to provide services related to the maintenance and operation of an account on the Website - the legal basis for processing is the necessity of processing for the performance of the contract (Article 6(1)(b) RODO), and with regard to data provided on an optional basis - the legal basis for processing is consent (Article 6(1)(a) RODO);
    • for analytical and statistical purposes - the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO), consisting of conducting analyses of Users' activity on the Website and the way they use their account, as well as their preferences in order to improve the functionalities used;
    • for the purpose of possibly establishing, pursuing or defending against claims - the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO) in protecting our rights.
    • for marketing purposes (ours and those of our trusted partners) - the rules for processing personal data for marketing purposes are described in the "MARKETING" section.
  3. In the event that the Service enables you to log in via other portals (e.g. Facebook, Google, Instagram, Twitter, Apple), the Service will only collect the data necessary for registration and account operation from your account within the respective portal. By changing the settings of the plug-in yourself, you can easily extend the scope of the data collected to include such data as may be useful for the use of your account functionality on the Service.

Use of paid services on the site

  1. If you place an order (to purchase goods or services) on the Website, we will process your personal data for the following purposes:
    • for the purpose of fulfilling a submitted order - the legal basis for processing is the necessity of processing for the performance of the contract (Article 6(1)(b) RODO); for data provided on an optional basis, the legal basis for processing is consent (Article 6(1)(a) RODO);
    • in order to comply with statutory obligations incumbent on us, and arising in particular from tax and accounting legislation - the legal basis for the processing is a legal obligation (Article 6(1)(c) RODO);
    • for analytical and statistical purposes - the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO) to analyse your activity on the Website, as well as your shopping preferences in order to improve the functionalities used;
    • for the purpose of possibly establishing, pursuing or defending against claims - the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO) in protecting our rights.

Contact forms

  1. On the Website we provide you with the possibility to contact us using an electronic contact form. Using the form requires you to provide the personal data necessary for us to contact you and answer your question. You may also provide other data in the form to facilitate our contact or to handle your enquiry. Provision of data marked as mandatory is required in order to receive and handle your enquiry, and failure to do so will result in us not being able to handle your enquiry. The provision of other data is voluntary.
  2. The personal data you send us via the contact form are processed:
    • in order to identify you as the sender and to handle your enquiry sent via the form provided - the legal basis for the processing is the necessity of the processing for the performance of the service contract (Article 6(1)(b) RODO);
    • for analytical and statistical purposes - the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO), consisting of keeping statistics on queries made by Users via the Website in order to improve its functionality

- in order to carry out the complaint procedure, where the legal basis for the processing is our legitimate interest (Article 6(1)(f) RODO)

Marketing

  1. We process your personal data in order to carry out marketing activities, which may consist of:
    • displaying marketing content that is not tailored to your preferences (contextual advertising);
    • displaying marketing content that matches your interests (behavioural advertising);
    • e-mail notifications of interesting offers or content, which in some cases contain commercial information (newsletter service);
    • carrying out other activities related to direct marketing of goods and services (sending commercial information by electronic means and telemarketing activities)
  2. In order to carry out marketing activities, we use profiling in some cases (if you have given your consent). This means that through automated data processing we assess selected factors about individuals in order to analyse their behaviour or make predictions for the future.

Contextual advertising

We process your personal data for marketing purposes in connection with targeting you with contextual advertising, i.e. advertising that is not tailored to your preferences. The processing of your personal data is then carried out in connection with the exercise of our legitimate interest (Article 6(1)(f) of the DPA).

Behavioural advertising

We and our trusted partners process your personal data, including personal data collected through cookies and other similar technologies, for marketing purposes in connection with targeting you with behavioural advertising, i.e. advertising that is tailored to your preferences. The processing of personal data then also includes profiling. The use of the personal data collected through this technology for marketing purposes, in particular for the promotion of services and goods of third parties, requires your consent, which you can withdraw at any time.

Direct marketing

Your Personal Data may also be used by us so that we can direct marketing content to you via various channels, i.e. by email, by MMS / SMS or by telephone. We only undertake such activities if you have given us your consent, which you can withdraw at any time.

Social networks

We process your personal data when you visit our profiles maintained on social media (Facebook, YouTube, Instagram, Twitter). This data is processed exclusively in connection with the running of the profile, including to keep you informed about our activities and to promote various events, services and products. The legal basis for the processing of your personal data for this purpose is our legitimate interest (Article 6(1)(f) RODO) in promoting our own brand.

Cookies and similar technology

Cookies are small text files that are installed on your device when you browse the Website. Cookies collect information to facilitate your use of the Website - for example, by remembering your visits to the Website and your actions. We may use the following types of cookies on the Website:

Service' cookies

We use so-called "service cookies" primarily to provide you with electronically delivered services and to improve the quality of these services. Accordingly, we and other entities providing analytical and statistical services to us use cookies to store information or access information already stored on your telecommunications end device (computer, phone, tablet, etc.). Cookies used for this purpose include:

  1. cookies with the data you enter (session ID) for the duration of the session (user input cookies);
  2. authentication cookies used for services that require authentication for the duration of the session (authentication cookies);
  3. security cookies, e.g. those used for detecting misuse of authentication (user centric security cookies);
  4. multimedia player session cookies (e.g. flash player cookies), for the duration of the session;
  5. persistent cookies to personalise the user interface for the duration of the session or slightly longer (User interface customisation cookies),
  6. cookies used to monitor website traffic, i.e. Data Analytics, including Google Analytics cookies (these are cookies used by Google to analyse how you use the Website, to compile statistics and reports on how the Website works). Google does not use the data collected to identify you, nor does it combine this information to enable identification. Detailed information on the scope and principles of data collection in connection with this service can be found at the link: https://www.google.com/intl/pl/policies/privacy/partners.

Marketing' cookies

We and our trusted partners also use cookies for marketing purposes, including in connection with targeting you with behavioural advertising. For this purpose, we and our trusted partners store information or access information already stored on your telecommunications end device (computer, phone, tablet, etc.). The use of cookies and the personal data collected through them for marketing purposes, in particular to promote the services and goods of third parties, requires your consent, which can be withdrawn at any time.

Management of cookies

  1. If you do not wish to receive cookies, you can change your browser settings. Please note that disabling cookies that are essential for authentication processes, security, maintaining user preferences may make it difficult to use the Website.
  2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:
    • Edge
    • Internet Explorer
    • Chrome
    • Safari
    • Firefox
    • Opera
    • Mobile devices:
    • Android
    • Safari (iOS)
    • Windows Phone

Essential marketing techniques

  1. We use statistical analysis of website traffic, via Google Analytics (Google Inc., based in the USA). We do not transmit personal data to the operator of this service, only anonymised information. The service is based on the use of cookies on your end user device. With regard to the information about your preferences collected by the Google advertising network, you can view and edit the information resulting from cookies using a tool: https://www.google.com/ads/preferences/
  2. As part of the Service, we use the Facebook pixel. This technology means that Facebook (Facebook Inc., based in the USA) knows that a person registered with it is using the Service. In this case, it relies on the data in relation to which it is itself a controller. We do not pass on any additional personal data from you to Facebook. The service is based on the use of cookies on your terminal device.
  3. The purpose and scope of data collection and the further processing and use of the data by the service providers, as well as the possibility of contacting you and your rights in this respect are described in the service providers' privacy policies: We may use
  4. We may use remarketing techniques that allow us to tailor advertising messages to your behaviour on the Service, which may give the illusion that your personal data is being used for tracking purposes, but in practice we do not pass any of your personal data to advertising operators. A technological prerequisite for such activities is that cookies are enabled.
  5. We may use a solution to study user behaviour by heat mapping and recording behaviour on the Service. This information is anonymised before it is sent to the operator of the service so that the operator does not know which individual it relates to. In particular, typed passwords and other personal data are not recorded.

Period of processing of personal data

  1. The period for which we process your data depends on the type of service provided and the purpose of the processing. As a general rule, your data is processed for the duration of the service provided or the processing of your order, until you withdraw your consent or make an effective objection to the processing (in cases where the legal basis for the processing is our legitimate interest).
  2. The processing period may be extended if the processing is necessary for the establishment, investigation or defence of possible claims, and thereafter only if and to the extent required by law.
  3. At the end of the processing period, your data is irreversibly deleted or anonymised.

Your entitlements

  1. As we process your personal data, you have the following rights:
    • The right to information about the processing of personal data - on this basis, upon your request we will provide you with information about the processing of your data, including, in particular, the purposes and legal basis of the processing, the scope of the data held, the entities to whom they are disclosed and the planned date of deletion;
    • The right to obtain a copy of the data - on this basis, we will provide you with a copy of the processed data relating to the person making the request upon your request;
    • The right to rectification - at your request, we are obliged to rectify any inconsistencies or errors in the personal data processed and to complete it if it is incomplete;
    • The right to erasure - on this basis you can request the erasure of data whose processing is no longer necessary for any of the purposes for which they were collected;
    • The right to restrict processing - on this basis, we will, at your request, cease performing operations on your personal data - with the exception of operations to which you have given your consent - and their storage, in accordance with the retention rules adopted or until the reasons for restricting the processing cease to exist;
    • The right to data portability - on this basis - to the extent that your data is processed in connection with a contract or consent, we will release the data you have provided to us in a computer-readable format. You can also request that we send this data to another entity - provided, however, that we have the technical capacity to do so.
    • The right to object to processing for marketing purposes - you can object to the processing of your personal data for marketing purposes at any time, without having to justify your objection;
    • The right to object to other purposes of processing - You may object at any time to the processing of personal data that is carried out on the basis of our legitimate interest (e.g. for analytical or statistical purposes or for reasons relating to the protection of property); an objection in this respect should contain a justification;
    • The right to withdraw consent - if your data is processed on the basis of your consent, you have the right to withdraw it at any time, but this does not affect the lawfulness of the processing carried out before your consent was withdrawn.
    • The right to complain - if you consider that the way we process your personal data breaches the provisions of the RODO or other data protection legislation, you can lodge a complaint with the President of the Data Protection Authority.
  2. In order to exercise your rights in relation to the processing of your personal data, you should contact the Controller
    - by e-mail to: kontakt@womanature.pl
    - by post to the following address WOMANATURE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, 18 Płatowcowa St., 02-635 Warsaw

Recipients of data

  1. As we want to deliver the best possible service to you, we will disclose your personal data to our trusted partners, including, in particular, suppliers responsible for operating IT systems, entities such as banks and payment operators, accounting service providers, couriers (in connection with the fulfilment of your order), marketing agencies (for marketing services) and our affiliates.
  2. Your personal data will only be shared with other parties for their own purposes, including marketing purposes, if you have given your consent.

Transfers of data outside the EEA

The level of protection of personal data outside the European Economic Area (EEA) may differ from that provided by European law. For this reason, we will only transfer your personal data outside the EEA when necessary and with an adequate level of protection. You will be notified each time.

Security of personal data

  1. Know that we take all steps to ensure that your personal data is processed by us in a secure manner - ensuring, above all, that only authorised persons have access to your data and only to the extent that this is necessary for their tasks.
  2. We take all necessary measures to ensure that our subcontractors and other cooperating entities guarantee the application of appropriate security measures whenever they process your personal data on our behalf.

Contact details

  1. For all matters referred to in this policy, in particular relating to the processing of your personal data, you can contact us via:
    • e-mail kontakt@womanature.pl
    • by post to the address WOMANATURE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ul. Płatowcowa 18, 02-635 Warsaw.
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